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Roofing FAQs

How can a home owner recognize when a roof system has problems?

More often than not roof system problems are discovered after leaking or other serious damage occurs.  Annual inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems.  Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas.

 How do I decide which roofing material to use?


Choosing which type of roof is right for you will depend upon numerous factors, including your budget, taste and needs. Before making your choice, consider the lifecycle cost of your roofing material.   An Elevated team member will go over all of your options with you.

What roofing options are available today?

Roofing options are plentiful today with new products, styles, and colors being developed regularly. There are asphalt shingles, slate, tile, metal, concrete, wood, and shake, with an array of colors and styles to choose from.

My roof leaks. Do I need to have it replaced completely?

Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and a result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.

Can I do the work myself?

Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques andd severely injure yourself by falling off or through the roof. We do not advise that a homeowner take these risks.

Does my new roof come with a warranty and how long will it last?

Yes, all new roofs installed by Elevated Roofing Concepts come with a maintenance warranty, as well as a shingle warranty.  Different manufacturers offer different warranties.  Most new roof systems are designed to provide useful service for about 20 years. Some roof system types, such as composite, slate, clay tile and certain metal systems, can last longer. Actual roof system life span is determined by a number of factors, including local climate and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance. 

If you are filing an insurance claim here are the steps we suggest taking.

1. Call us to come and assess your roof to make sure there is reason to file a claim.
2. If damage exists and it is more than your deductible- file an insurance claim.
3. Once you have filed a claim, an insurance adjuster will be scheduled to come assess your roof.
(Letting your ERC representative know when your adjuster is coming out we can schedule to be there with you to meet your adjuster and point out damaged areas).
4. If your roof is approved by the insurance adjuster, you will receive your first check typically in the mail.
5.Elevated Roofing Concepts will go over the roofing color and material options with you, pick up the first check, and schedule a build date to replace your roof.
6. Once this is done Elevated Roofing sends a letter of completion along with any items that may not have previously existed on your roof due to code upgrades, or any other supplements that are not on the insurances original estimate. 
7. Your insurance company will send you a final check after receiving the final estimate and proof of completion.
8. Your contractor will then pick up the final check your insurance sends as well as your deductible.
9. Once the contractor is paid we will send a warranty in the mail with the manufacturers warranty.
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